Barclays is still going downhill.

• Do not go near Barclays. They are thieves! I tell them I do not want an overdraft but they say Im entitiled to it for free. Then when I go £5 overdrawn they charge me £30! They'll then continue to charge £30 per day for a max of 3 days until the overdraft is cleared. So now my account is £95 ovedrawn when I only spent a fiver! I've rang them up plenty of times, but 9 times out of 10 you'll end up speaking with some indian who barely speaks english and is impossible to understand. Their customer service is the worst of its kind. They have branches everywhere which you'd think is a good thing, but requesting anything more complex than withdrawing money or paying in money, they will tell you that this can only be done at your branch. And dont even try to ring your branch, they dont exist - you'll get put through their useless call centre based in bangladesh! Im moving to Natwest and they have been brilliant so far. Really helpfull and really freindly - thats not much to ask.

  Anonymous 07 Jul 2006, 10:31 - Report

Barclays??